1. Remove the bubble bottle and check if the cap is tightened securely.
2. Inspect the rubber seal inside the cap for damage or debris — clean if needed.
3. Ensure the bottle is not overfilled (fill only to the max line).
4. Reinstall and test. If leak persists, contact us for a replacement cap.

The catch plate is pre-installed on the bottom of the bidet seat. Press and hold the button on the bottom to release it. See the Installation Guide for details.

If already removed and lost — contact us for a replacement.

1. Check that the water supply valve is fully open.
2. Verify T-valve connections — no kinks in the hose.
3. Press Water Pressure + on the remote.
4. Check the water filter at the bidet inlet — clean if clogged.

1. Check AAA battery polarity. Replace with fresh batteries.
2. Re-pair: Power on → hold knob clockwise → press any remote button → wait for long beep.
3. Stay within 3 meters / 10 feet of the bidet.

1. Speak clearly within 1-2 meters of the bidet.
2. Ensure power is on and bidet is not in standby.
3. In noisy environments, move closer.

1. Press and hold Auto-Lid on remote — two beeps = enabled.
2. Ensure nothing blocks the radar sensor area.
3. Stand directly in front, within 0.5-1 meter.