Terms & Conditions

Last Updated: [Insert Date]

Welcome to eSanitaryware. These Terms and Conditions (“Terms”) govern your access to and use of our website (the “Site”), operated by eSanitaryware (“we,” “our,” or “us”). By using our Site, you agree to comply with and be bound by these Terms. Please read them carefully.

1. Company Information

Company Name: eSanitaryware

Contact Number (WhatsApp): +86-18123926737

Email: service@e-sanitaryware.com

Address: No. 6, Raopu Qianpianzi, Fuzhong Village, Guxiang Town, Chao’an District, Chaozhou City, Guangdong Province, China

2. Use of the Website

You agree to use this Site only for lawful purposes. You must not:

  • Violate any applicable laws or regulations;
  • Use the Site to distribute viruses, malware, or other harmful content;
  • Attempt to gain unauthorized access to the Site or our servers.

We reserve the right to refuse service, terminate accounts, or cancel orders if we believe your conduct violates these Terms.

3. Product Information

We strive to ensure that all product descriptions, images, prices, and availability are accurate. However, we reserve the right to correct any errors and to update information at any time without prior notice.


4. Orders and Payments

All orders placed on the Site are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason. Full payment must be made before shipping.

5. Shipping and Delivery

Shipping times may vary depending on the destination and availability. We aim to dispatch all orders as promptly as possible and will provide tracking information when available. We are not responsible for delays caused by third-party shipping companies or customs clearance.

6. Returns and Refunds

Please refer to our Return & Refund Policy for detailed information on how we handle returns, exchanges, and refunds. We reserve the right to refuse returns that do not comply with our policy.

7. Intellectual Property

All content on this Site—including text, images, logos, and graphics—is the property of eSanitaryware or its content suppliers and is protected by intellectual property laws. You may not use, copy, or distribute any part of this Site without our written permission.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages resulting from your use of the Site or from any products purchased through the Site. Our total liability shall not exceed the amount paid by you for the product or service in question.

9. Changes to Terms

We may update these Terms from time to time without prior notice. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the People’s Republic of China. Any disputes shall be resolved in the courts of Chaozhou, Guangdong Province.

11. Contact Us

If you have any questions about these Terms, please contact us:

WhatsApp: +86-18123926737

Email: service@e-sanitaryware.com

Address: No. 6, Raopu Qianpianzi, Fuzhong Village, Guxiang Town, Chao’an District, Chaozhou City, Guangdong Province, China